This article authored by Buck Peavey (Safety Jackpot CEO) appeared in the September 2024 issue of Occupational Health & Safety (OHS) Magazine.
Fall protection is a critical aspect of ensuring worker safety. Unfortunately, despite the best efforts to implement rigorous safety protocols and provide high-quality fall protection equipment, compliance issues and safety lapses can still occur. Properly designed safety incentive programs have been proven to enhance adherence to fall protection standards.
The Importance of Fall Protection
The statistics will show that falls are among the leading causes of serious injuries and fatalities in the workplace. In some industries, they account for nearly one-third of all workplace fatalities. Comprehensive fall protection involves not just the use of personal protective equipment (PPE) — such as harnesses, lanyards and guardrails — but also adherence to safety protocols, proper training and a proactive safety culture.
Given the high stakes, ensuring that workers consistently follow fall protection measures is crucial. This is where safety incentives come into play, offering a way to drive the behavior of these practices through positive reinforcement.
Understanding Safety Incentives
Safety incentives are rewards or recognition given to employees for adhering to safety protocols or demonstrating safe work practices. But don’t underestimate their ability to invigorate a culture of safety awareness and improve safety program participation dramatically. Ways of “incentivizing” can vary widely, from using monetary cash-type rewards (including gift cards) to non-monetary recognition such as time off, pizza parties, company branded items and, of course, actual reward merchandise. In the end, the goal of safety incentive programs is to create a motivating environment where employees are encouraged to prioritize safety and participate in certain safety initiatives that they might otherwise not.
Steps to Implement a Safety Incentive Program for Fall Protection
To effectively use safety incentives, it’s essential to set clear, measurable objectives. These goals might include:
It’s important to establish specific metrics to evaluate whether these goals are being met. For example, one option is to track the number of safety violations, the percentage of employees wearing proper fall protection or the frequency of completed safety training modules. Once these metrics and desired behaviors are created, attach the incentive reward to them directly. It’s going to be critical to attach smaller, ideally weekly, rewards to these safe behaviors.
Effective, simple and easy-to-understand communication is key to the success of any incentive program. Ensure that all employees understand the objectives of the program, and how they can earn rewards. Communication should be ongoing and transparent, including frequent updates on program performance and any changes to the incentive rewarding criteria. Consider hiring an experienced incentive company to help do this. Some packaged programs will automatically handle the communication and rewarding, saving time.
Choose a reward system that aligns with employee preferences and company culture but also has already been proven to motivate employees. Stay away from the old “dangle the carrot” cash-type programs that can turn the program into entitled compensation. Focus on an incentive system that will drive weekly and daily, safe behavior.
It does not need to be complicated, but add some simple systems to track compliance with fall protection protocols. This can involve regular safety audits, inspections, and performance reviews. Collect the key data on how well employees are adhering to safety practices and use this information to evaluate the effectiveness of the incentive program.
Regularly review these performance metrics and make adjustments as necessary. For example, if certain safety practices are not improving as expected, consider revising the objectives or the incentive reward criteria.
Incentives can motivate employees and take safety culture to a new level, but it’s important to show safety culture commitment from the beginning. Get upper management involved and have them help lead the way in communicating this. Encourage employees to support each other in adhering to safety protocols and create an environment where safety is a shared responsibility. Including Peer recognition and team-based rewards can enhance the collective commitment to safety as well.
Promote open communication about safety concerns and encourage and even reward employees for reporting potential hazards or unsafe practices without fear of retribution. This proactive approach can help identify and address issues before they result in accidents or non-reporting issues.
Regularly review the incentive program to ensure its continued effectiveness. Solicit feedback from employees to understand their views on the program and identify any areas for improvement. Be prepared to adapt the program based on this feedback and any changes in the work environment or safety regulations. Some programs offered by incentive companies actually have built-in employee surveys to help lower any potential administration.
Safety incentives can be a powerful tool in enhancing fall protection and overall workplace safety. By setting clear objectives, effectively communicating the program — including frequent rewarding and gamification — and regularly evaluating program’s impact, you can create a motivating environment that encourages adherence to safety protocols. While safety incentives offer numerous benefits, it’s crucial to balance them with a strong safety culture and ensure that they support rather than detract from the core values of workplace safety.
About the Author
Buck Peavey is President / CEO of the incentive, employee engagement company Peavey Performance Systems which markets the industry-recognized Safety Jackpot Program. In its 70-year history, clientele has included Coca-Cola, 3M, Dow, Hilton, City of Los Angeles, FedEx, Apple, and thousands of others large and small, across 13 countries.